{"product_id":"chargeback-management-and-dispute-operations","title":"Chargeback Management And Dispute Operations","description":"\u003cp\u003eAs digital payments continue to grow, chargebacks have become one of the most significant operational and financial challenges facing merchants, payment teams, and e-commerce businesses. Beyond lost revenue, disputes create administrative burdens, increase fraud exposure, impact customer relationships, and can trigger card network monitoring programs when chargeback ratios become excessive.\u003c\/p\u003e\n\u003cp\u003eThis course provides a practical understanding of chargeback management, dispute operations, and representment strategies within modern payment environments. Participants will learn how disputes arise, how card network processes operate, and how to build effective workflows for dispute handling, evidence management, and fraud prevention. The course also explores chargeback analytics, automation technologies, root cause analysis, and cross-functional collaboration between operations, fraud, customer service, and finance teams.\u003c\/p\u003e\n\u003cp\u003eBy the end of the course, learners will be equipped to reduce dispute losses, improve representment success rates, strengthen operational efficiency, and support sustainable payment risk management programs.\u003c\/p\u003e","brand":"PCI DSS Global","offers":[{"title":"Default Title","offer_id":57876858929484,"sku":null,"price":133.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1002\/2754\/7468\/files\/Chargeback_Management_And_Dispute_Operations.png?v=1782303397","url":"https:\/\/pcidssglobal.com\/products\/chargeback-management-and-dispute-operations","provider":"PCI DSS Global","version":"1.0","type":"link"}