Safeguarding Policy

Protecting the welfare of all our learners

Effective Date: June 2026  |  Version: 1.0

1. Purpose and Scope

This Safeguarding Policy sets out the commitment of Skill Up LLC (trading as PCI Global Standards) to safeguarding the welfare of all individuals who interact with our platform, with particular regard to:

  • Adult learners who may be at risk of harm, exploitation, or abuse
  • The prevention of radicalisation or extremist influence
  • Safe and ethical delivery of online professional development content

This policy applies to all content published on our platform, all communications with learners, and all contractors and partners engaged by the organisation.

2. Our Safeguarding Commitment

PCI Global Standards is committed to:

  • Creating a safe, inclusive, and respectful online learning environment
  • Protecting all learners from abuse, exploitation, harassment, and discrimination
  • Ensuring that course content is factually accurate, ethically produced, and does not promote harmful ideologies
  • Responding promptly and appropriately to all safeguarding concerns
  • Maintaining the confidentiality of learners while fulfilling any legal duty to disclose

3. Designated Safeguarding Lead

The Designated Safeguarding Lead (DSL) for PCI Global Standards is the senior management representative of Skill Up LLC. All safeguarding concerns should be directed to:

Email: [email protected]

Subject: SAFEGUARDING — Confidential

4. Eligibility and Age Restrictions

Our platform is intended for professional adult learners aged 18 and over. We do not knowingly offer courses to or collect data from individuals under 18. Account registration requires confirmation that the user is 18 or over. Where we identify that a minor has registered, the account will be suspended and the matter reviewed.

5. Online Safety

As an online platform, we recognise specific online safety risks. We are committed to:

  • Ensuring all communication tools (e.g., messaging, forums, if applicable) are moderated for appropriate use
  • Providing clear reporting mechanisms for learners who experience harassment or inappropriate contact
  • Not publishing content that promotes or facilitates harm
  • Complying with applicable laws on data protection to protect learner identity and safety

6. Prevent Duty

PCI Global Standards is aware of the Prevent duty applicable in the UK and aligned responsibilities in other jurisdictions. We are committed to ensuring that no content on our platform promotes extremist ideologies or facilitates radicalisation. Course content is reviewed for compliance with these principles.

7. Reporting a Safeguarding Concern

If you have a safeguarding concern — about yourself, another learner, or any content — please:

  1. Contact us immediately at [email protected] with the subject "SAFEGUARDING."
  2. Provide as much detail as possible about the nature and source of the concern.
  3. Do not investigate or confront anyone involved — let us handle it.

In the case of immediate risk to life, always contact emergency services (call 999 in the UK, 911 in the USA, or your local emergency number).

8. Review

This Safeguarding Policy is reviewed annually or following any significant incident. Current version: June 2026. USA